Privacy Policy - Tech Launch Orbit

1. Introduction

At Tech Launch Orbit (“we”, “us”, or “our”), accessible at techlaunchorbit.com, we are firmly committed to protecting your personal data and respecting your privacy. We believe in transparency and accountability, and we ensure that all data collection and processing activities are conducted in strict compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, store, and disclose your personal data, and the rights available to you as a data subject.

2. Scope of Policy and Role as Data Controller

This Privacy Policy applies to all users who access or use our website, services, or communicate with us by other means. For the purpose of data protection law, Tech Launch Orbit is the data controller regarding your personal data. This means we are responsible for determining the purposes and means of processing your personal data.

3. Categories of Data Processed

We collect and process the following categories of personal data:

Usage Data: Includes information about how you use our site, such as IP address, browser type and version, time zone setting, location data, browser plug-in types and versions, operating system, platform, and other diagnostic data.

Account Data: Includes personal identifiers provided by you during account registration or purchase, such as your name, address, email address, and phone number.

Profile Data: Includes data derived from your use of the service such as your preferences, order history, on-site behavior, wishlist data, and usage patterns.

Communication Data: Includes messages sent to customer support, contact form communications, email correspondence, and other technical and service-related communications.

Technical Data: Includes device identifiers, hardware model, operating system versions, mobile network information, and system configuration data.

Transaction Data: Includes payment details (handled securely by third-party processors), billing addresses, order information, and delivery records.

Preference Data: Includes your marketing and communication consents, product interests, and subscription settings.

4. Legal Bases for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide clear, informed, and specific consent to the processing of your personal data, such as by subscribing to newsletters or accepting cookies.

Contractual Necessity: Where data processing is necessary for the performance of a contract with you, including purchases, service delivery, customer support, or account management.

Legitimate Interests: We may process personal data where it is in our legitimate interest to do so, such as for security, fraud prevention, internal analytics, or service optimization — provided such interests are not overridden by your rights and freedoms.

Compliance with Legal Obligations: We may process personal data as required by applicable laws and regulations, or to respond to lawful government requests.

5. Your Rights under GDPR and CCPA

Under the GDPR and CCPA, you are entitled to exercise the following rights:

Right of Access: Obtain confirmation as to whether your data is being processed, access to your personal data, and related information.

Right to Rectification: Request correction of inaccurate or incomplete personal data.

Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data where there is no compelling reason for its continued processing.

Right to Restriction: Request the restrictions on processing your personal data under certain circumstances.

Right to Data Portability: Receive your personal data in a commonly used and machine-readable format for transmission to another controller.

Right to Object: Object to processing based on legitimate interests or direct marketing purposes.

Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights under the CCPA.

To exercise any of these rights, you may contact us at [email protected].

6. Security Measures

We implement a range of technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Security practices include, but are not limited to:

– End-to-end encryption of data transmissions.
– Role-based access controls and multi-factor authentication.
– Routine system monitoring and logging.
– Regular security audits and penetration testing.
– Routine data backups and secure storage.
– Employee training on privacy and data protection.

7. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your jurisdiction. Where such transfers occur, we ensure adequate safeguards are in place, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission or compliance with other lawful mechanisms recognized under applicable data protection laws.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

– Usage Data: Up to 12 months for analytical and diagnostic purposes.
– Account and Profile Data: As long as your account remains active, and up to 6 years after closure for compliance.
– Transaction and Communication Data: Up to 7 years for audit and legal requirements.
– Preference Data: Until you withdraw consent or update your preferences.

Data may be retained beyond these periods where required by legal obligation or for the establishment, exercise, or defense of legal claims.

9. Cookie Policy

We use cookies and similar technologies to enhance your experience. Our website supports the following cookie categories:

Essential Cookies: Necessary for website functionality and cannot be disabled.

Functional Cookies: Enable enhanced personal features, such as saving preferences and login information.

Analytics Cookies: Collect information about your interaction with techlaunchorbit.com to help us improve site performance.

Performance Cookies: Used to monitor system and user behavior to improve speed, responsiveness, and user interface quality.

10. Cookie Management and Consent

We respect your right to privacy and provide tools to manage cookie preferences. Upon visiting our website, you will be presented with a cookie banner that enables you to:

– Accept all cookies.
– Decline non-essential cookies.
– Customize individual cookie settings.

For users in the EU and California, we ensure that non-essential cookies are not deployed without your prior consent, in compliance with GDPR and CCPA requirements.

11. Children’s Privacy

Tech Launch Orbit does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that personal data of a child under 13 has been collected, we will take immediate steps to delete such information. If you believe a child has provided us with personal information, please contact us at [email protected].

12. Policy Updates & Notifications

We may periodically update this Privacy Policy to reflect legal, technical, or business changes. All users will be notified of material changes through our website or by direct communication, where appropriate. Continued use of our services constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or the way your personal data is handled, please contact:

Email: [email protected]
Website: techlaunchorbit.com

Tech Launch Orbit is committed to full compliance with the applicable privacy regulations and to protecting your personal data throughout its lifecycle. Should you wish to exercise your rights or raise a privacy concern, please do not hesitate to contact us.